This privacy statement sets out how Bollards Direct (a trading name of Marshalls Mono Limited) complies with European Union data protection requirements. This applies to the entire website. Any changes to these policies will be posted on this website.
You can also access this privacy statement via the link at the bottom of every page. Marshalls plc and its subsidiaries are committed to respecting your privacy. We have structured our website so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
What We Collect
We may collect the following information:
• We require that users supply personal information, including e-mail address prior to registering with this website or receiving other specific corporate and information materials or submitting an enquiry to us.
• We may also ask you to provide us with additional contact information, in order to provide you with additional site functionality and further correspondence about our products and services.
What Do We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• Our representatives may follow up, either by e-mail, phone or mail, as part of our customer care procedures.
• We may periodically send promotional information about new products, special offers or other information which we think you may find interesting using the contact details which you have provided either by registering as a user on this site or by requesting information from us.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone or mail.
Who Do We Share the Information With and Your Choices
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.
We may sell, distribute or lease your personal information to third parties, unless you tell us that you do not wish this to happen. This may include direct marketing agents.
This process may include sending personal information outside of the European Economic Area and, if necessary, across international borders. The data protection laws in these countries may not be as extensive as in the European Economic Area. However, we have taken appropriate steps to ensure the same level of protection for the processing carried out in these countries as within the European Economic Area.
When you provide any information online, you should look for the box which you can click to say that you do not want the information to be used by anyone for direct marketing purposes or to be released to third parties. If you have not previously objected to us using your personal information for either of these purposes you may change your mind at any time by writing to or e-mailing us at:
Data Protection Compliance Officer,
Lowfields Business Park,
Accuracy of Information
The information in this website is given in good faith and for general information and interest only. It is subject to change without notice. Bollards Direct is not responsible for any inaccuracies, and makes no representation or warranty as to the completeness or accuracy of its content.
The information in this website should not be relied on and does not constitute any form of advice or recommendation. By using this website you confirm that you have not relied on any such information. Any arrangements made between you and any third party named or referred to on the website are entirely at your sole risk and responsibility.
Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.
This website contains links to other websites. Bollards Direct accepts no responsibility or liability for the content of other websites which are not under the control of Bollards Direct. Any link is not intended to be, nor should be construed as, an endorsement of any kind by Bollards Direct of that or any other website.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small text file that is saved to your computer's hard drive by your browser. A cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• Essential Cookies: these are used to enable core website functionality and monitor performance. Without these, you will not be able to use the website fully. They do not contain your personal information.
• Functional Cookies: these are used for social media sharing and to all collection of data so that other companies can show adverts that may be relevant to you. The inclusion of functional cookies also enables Essential cookies to function.
• Marketing Cookies: these allow us to monitor marketing campaigns and allow Google to personalise marketing content on third party websites. These will remain effective for a maximum of 30 days after you close your browser.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us - this pratice is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft Internet Explorer, Chrome or Firefox) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your Internet browser.
The following is a complete list categorised cookies we use on this website, with a brief description of their purpose:
|Cookie Type||Cookie Function||Cookies|
|Essential||Core website functionality and performance monitoring i.e. basket identification, payment processing etc||BDBasketID, BDTempID, NSC_wjq-tbhfqbz-dpn, __utma, __utmb, __utmc, __utmz, accept_cookies|
|Functional||Additional website functionality and Social Media sharing functions i.e Live Chat, Facebook 'Like', Google +1 etc||NID, PREF, APISID, HSID, SAPISID, SID, SSID, bcookie, _bcvm_vrid_, bc-visitor-id|
|Marketing||Allows us to monitor effectiveness of marketing campaigns and personalise content on 3rd party websites||Conversion, id, __ar_v4, adiV, adiVi, adiLP, __qca|
Google Remarketing Activity - As part of Bollards Directs marketing activity we run Google remarketing campaigns. What this means is that after visiting www.bollardsdirect.co.uk you may be presented Bollards Direct banners on third party websites that are members of the Google Display network.